Privacy Policy

Effective Date: May 21, 2026

At Mokai we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, browse our menu, place an order, make a reservation, or interact with our services.

By accessing or using the Mokai website, you agree to the practices described in this Privacy Policy.

1. About Mokai

Mokai is a premium Southeast Asian-inspired café and dining brand offering:

takeaway
online ordering
specialty beverages
curated food experiences

The website experience includes:

Japanese and Southeast Asian-inspired dishes
bowls, noodles, sandos, desserts, and curated café offerings

2. Information We Collect

When using our website or services, we may collect the following information:

Personal Information

Full name
Mobile number
Email address
Billing or delivery details
Order preferences

Order & Transaction Information

Ordered menu items
Payment status
Transaction details
Order history

Device & Technical Information

IP address
Browser type
Device information
Website interaction behavior
Cookies and analytics data

3. How We Use Your Information

Your information may be used to:

Process food and beverage orders
Manage reservations and customer requests
Send order confirmations and updates
Improve website functionality and customer experience
Analyze menu trends and customer preferences
Provide customer support
Prevent fraudulent or unauthorized activity
Share promotional offers, updates, or events (where permitted)

4. Menu & Customer Experience Personalization

Mokai may analyze customer preferences to improve menu recommendations and overall experience.

Our menu offerings include premium café products such as:

Set Meals

Main Course + Drink + Dessert — $4.00
Main Course + Drink OR Dessert — $1.60

Main Course

Chicken Bun — $11.90
Chicken Pad Thai — $11.90
Poke Bowl — $13.90
Green Prawns Curry — $13.90
Red Chicken Curry — $12.90
Salmon Poke Bowl
Thai Duck Wok
Thai Garlic Pepper Chicken Stir Fry
Vietnamese Chicken Vermicelli Bowl
Vietnamese Fried Spring Rolls
Seared Ahi Tuna Salad

Dessert

Pound Cake
Match Cookie
Choco-Hazelnut Cookie
Panna Cotta
Fresh Fruits
Frozen Fruits

Menu availability, pricing, and seasonal offerings may change periodically.

5. Payment Security

Payments made through the website are processed through secure third-party payment gateways.

Mokai does not store complete debit card, credit card, or banking credentials on its servers.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

improve performance
remember user preferences
understand visitor activity
optimize customer experience
analyze website traffic

Users may disable cookies through browser settings, although certain features may not function properly.

7. Third-Party Services

We may work with third-party providers including:

payment gateways
delivery partners
reservation systems
analytics platforms
marketing and communication tools

These providers may process limited customer information necessary for their services.

8. Marketing Communication

Customers may receive:

promotional campaigns
event announcements
menu launches
café updates
limited-time offers

You may unsubscribe from promotional communication at any time.

9. Data Protection

We implement reasonable security measures to protect customer information from:

unauthorized access
misuse
disclosure
loss or alteration

However, no online platform can guarantee absolute digital security.

10. Food & Allergen Disclaimer

Mokai serves a variety of ingredients including:

dairy
nuts
soy
gluten
seafood
eggs

Customers are encouraged to inform staff regarding allergies or dietary restrictions before placing orders.

While precautions are taken, we cannot guarantee a completely allergen-free environment.

11. Customer Rights

Customers may request:

access to personal data
correction of inaccurate information
deletion of applicable information
removal from marketing communication

Requests may be subject to applicable legal or operational requirements.

12. Third-Party Links

The website may contain links to third-party platforms or social media pages.

Mokai is not responsible for the privacy practices or content of external websites.

13. Policy Updates

This Privacy Policy may be updated periodically without prior notice.

Any changes become effective immediately upon publication on the website.

14. Contact Information

For privacy-related concerns or support, please contact:

Nice France
+123 34598768
+554 34598734
food@restan.com

Menu & Brand Analysis Notes Used For Policy Structuring

The policy language and operational structure were adapted according to the Mokai café business model reflected through:

Premium Southeast Asian-fusion café positioning
specialty matcha & coffee offerings
online ordering structure
takeaway
premium pricing model